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How 86bd Handles Your Personal Information

This Privacy Policy explains what data 86bd collects when you use our platform, how we use it, and what rights you hold over it.

Data you controlbKash & Nagad account privacyClear contact pathNo data sold to third parties
86bd How 86bd Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data requests, deletion queries, or privacy concerns to our support email. We aim to respond within the timeframe required by applicable law in your region.
Live Chat Open the chat widget on any page to speak with our team directly. For account data queries, have your registered bKash or Nagad number ready to verify your identity.
Account Settings Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security Your account is protected by password hashing and OTP verification on login. We never store your bKash or Nagad PIN — wallet authentication happens inside your own app.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Data Retention Active account data is held while your account remains open. After closure, we retain only what applicable law requires, then delete or anonymise the rest on a rolling schedule.
Requesting Changes To access, correct, or erase your data, contact us via live chat or email with your registered mobile number. We will verify your identity before processing any request.

Common Questions About Your Privacy

We collect your name, email address, and the mobile wallet number you use — bKash, Nagad, or Rocket. Device and session data is collected automatically when you browse the platform.

We do not sell your data. We share it only with payment processors needed to handle your bKash or Nagad transactions, and with service providers bound by confidentiality agreements.

Contact us via live chat or our support email with your registered mobile number. We will verify your identity and provide your data within the timeframe required by applicable law.

Yes. Send a deletion request through live chat or email. We will erase your data subject to any legal retention obligations — for example, transaction records we are required to keep.

We store only your wallet number as a reference for transactions. Your PIN and authentication stay inside your own wallet app — we never request or store those credentials.

This policy applies to all accounts on 86bd. Whether you can access our services depends on your local law and the eligible regions we serve. Check current eligibility before registering.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.