Reference

Legal Terms That Govern Your Account

Access to 86bd and its services depends on your local law and eligible regions — we want that to be clear from the start.

Account ConditionsPayment PolicyJurisdiction NoticeData HandlingContact Rights
86bd Legal Terms That Govern Your Account
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

For account disputes, policy questions, or formal legal requests, our support team handles written queries through the channels below. Responses to formal legal requests may take longer than standard account queries — we aim to acknowledge within two business days.

Live Chat Reach our support team directly through the live chat window in your account dashboard. Available for account and policy questions during operating hours.
Email Support Send formal legal queries or written complaints to our support email. Include your registered account details so we can locate your record quickly.
Account Help Centre The Help Centre inside your account covers common policy questions, wallet verification steps, and how to submit a formal dispute or data request.
HOW WE HANDLE DATA

Account Security and Data Practices

We collect only the data needed to operate your account — registration details, transaction records for bKash, Nagad, and Rocket deposits and withdrawals, and device information used for security checks. We do not sell your personal data to third parties. You can request a copy of the data we hold on your account, ask us to correct inaccurate records, or request deletion subject to our legal retention obligations.

Cookie Policy

We use session and analytics cookies to keep your account secure and understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Account access is protected by password and OTP verification sent to your registered mobile number. Never share your OTP with anyone, including support staff.

Data Retention

Transaction and account records are retained for the period required by applicable law. After that period, data is deleted or anonymised unless an active dispute requires us to keep it.

Your Data Rights

Submit a data access or deletion request through the Help Centre or by email. We will respond within the timeframe required by the law applicable to your region.

Common Legal and Account Questions

These are the questions we hear most often about account terms, data rights, and how our policies apply to payments made through local wallets.

Yes. Access to 86bd depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this platform is lawful where you are located before opening an account.

We collect your registration details, contact information, and transaction records — including deposits and withdrawals via bKash, Nagad, and Rocket — along with device data used for account security checks.

Submit a data access request through the Help Centre inside your account or by emailing our support team. Include your registered account details and we will respond within the legally required timeframe for your region.

You can request deletion of your personal data. We will action it subject to legal retention obligations — some transaction records must be kept for a set period under applicable law before they can be removed.

Funds held in a suspended account wallet are handled under the withdrawal procedure in force at the time of suspension. Contact support through live chat or email to discuss your specific situation.

Updated terms are posted on this page with the effective date. Continuing to use your account after that date means you accept the revised terms. We recommend checking this page periodically.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.